Now serving 7 countries across Africa

The Water Utility OS for Africa

CollectTech digitises billing, field operations, customer engagement, and revenue collection — all in one unified platform built for African infrastructure.

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Serving utilities in: 🇹🇿 Tanzania · 🇰🇪 Kenya · 🇺🇬 Uganda · 🇿🇲 Zambia · 🇲🇼 Malawi · 🇷🇼 Rwanda · 🇲🇿 Mozambique

Trusted by water utilities in 7 countries

DAWASA

UWASA

NWSC

GWCL

LWSC

WASREB

SWASA

See It In Action

CollectTech — Powering Modern Water Utilities

Watch how CollectTech is transforming utility management across Africa.

Platform Overview

A complete walkthrough of the CollectTech platform — from customer billing to field operations and analytics.

Mobile Apps in Action

See CT Fundi, CT GIS Field, Makusanyo, and Amanzi working together — GPS mapping, field tasks, and real-time sync.

The Challenge

African water utilities face a critical digital gap

Paper records, disconnected spreadsheets, and manual processes cost utilities millions every year — and leave citizens underserved.

40%

Average non-revenue water in African utilities — lost to leakages, billing errors, and illegal connections

Billions lost annually to manual billing errors, poor collection rates, and revenue leakage

M+

Millions of customers left in the dark — no bill transparency, no outage alerts, no digital services

CollectTech was purpose-built to solve this.

Product Ecosystem

One Platform. Every Role Covered.

Five purpose-built mobile apps and a comprehensive web dashboard — all connected through a single backend.

Amanzi

For Customers

Self-service billing, payments, water schedules, leakage reporting, and AI chat — in the palm of every customer's hand.

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Amanzi AI

Conversational Intelligence

Customers ask about balances, bills, and outages in natural language — English or Swahili. No forms, no menus.

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CT Fundi

For Field Technicians

Live GPS tracking, task management, material inventory, valve operations, and leakage reporting for field crews.

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CT GIS Field

For GIS Officers

GPS coordinate capture for every meter and asset — with built-in quality gates, accuracy indicators, and route tracking.

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Makusanyo

For Revenue Collectors

Unified payment collection and meter reading in a single field visit — cash, mobile money, and bank transfers supported.

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Web Dashboard

For Managers & Executives

Real-time BI dashboards, live technician maps, leakage heatmaps, customer management, and regulatory reports.

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Professional Services

Beyond Software — Expert Services for Water Utilities

CollectTech combines cutting-edge technology with deep water utility expertise. Our consulting and training services help utilities build lasting capability, reduce water losses, and maximise the value of digital investments.

NRW Reduction Consultancy

Expert analysis and targeted interventions to help utilities identify, measure, and reduce Non-Revenue Water — tackling leakages, illegal connections, and commercial losses at the source.

Water balance audits and loss component analysis
Leakage detection strategy and zone prioritisation
Meter accuracy assessments and replacement planning
Illegal connection identification and formalisation

Water Utility Operational Consultancy

Strategic and operational advisory to help utilities improve billing accuracy, revenue collection, customer service delivery, and overall organisational efficiency.

Revenue collection process redesign
Billing system audits and data quality improvement
Field operations workflow optimisation
Regulatory compliance advisory (EWURA and beyond)

Capacity Building & Training

Comprehensive training programmes that build lasting internal capability — from frontline field staff to senior management and executives at every level of the utility.

Platform user training (all CollectTech apps & dashboard)
Water utility management workshops and masterclasses
Train-the-Trainer (ToT) programmes for sustained self-delivery
Executive BI and data literacy workshops

Digital Transformation Advisory

End-to-end guidance for utilities embarking on digital transformation — from readiness assessments to change management, go-live support, and continuous improvement.

Digital readiness assessment and strategic roadmap
Change management and staff adoption planning
Data migration and system integration support
Post-deployment optimisation and performance reviews

Discuss Your Needs Request a Demo

Why CollectTech

Built for Africa. Proven in the field.

Offline-First Architecture

All 5 mobile apps work without internet — syncing automatically when connectivity is restored. Built for the reality of African infrastructure, not the ideal.

Real-Time Field Visibility

Live technician tracking, leakage heatmaps, and field operation dashboards give managers complete operational control — from any device, anywhere.

Multi-Tenant SaaS

One platform serves unlimited utilities across multiple countries — with full data isolation and white-label branding per utility.

Multi-Currency & Language

TZS, KES, UGX, ZMW, MWK, RWF, MZN — plus full English and Swahili support, extensible to other African languages.

AI-Powered Engagement

Customers query accounts, bills, and schedules by natural language chat in English or Swahili. No forms, no menus, no frustration.

Regulatory Compliance

Built-in EWURA reporting for Tanzania, extensible to national regulators across all operating countries.

Why CollectTech →

Our Reach

Growing across Africa

Countries

Mobile Apps

Dashboard Modules

Languages Supported

Platform Features

Every operation. One platform.

Automate Billing & Maximise Revenue

Automated meter reading import and bill generation
Tiered tariff support — domestic, commercial, industrial categories
Payment collection via cash, mobile money (M-Pesa, Tigo Pesa), and bank transfer
Arrears tracking, disconnection lists, and reconnection management
Revenue reports with collection rate KPIs and agent performance