Web Dashboard
"Complete Visibility. Real-Time Control."
The CollectTech Web Dashboard is the intelligence layer for utility management — business analytics across all four BI types, live technician tracking, leakage heatmaps, revenue visualisations, and regulatory-ready reports.
Intelligence across every dimension of utility operations
Descriptive Analytics
What happened? Revenue trends, payment collection rates, complaint volumes, leakage counts — all visualised over time.
Diagnostic Analytics
Why did it happen? Drill into zone-level non-revenue water, collector performance outliers, and complaint root cause patterns.
Predictive Analytics
What will happen? Revenue forecasting, leakage risk zone prediction, and customer churn risk models based on historical patterns.
Prescriptive Analytics
What should we do? AI-generated recommendations: prioritise disconnections, reallocate collectors, escalate overdue repairs.
Live Technician Map
Real-time GPS dots for every active CT Fundi technician. Playback movement history. Identify nearest technician for urgent jobs.
Regulatory Reporting
EWURA-ready report exports with one click. Billing summaries, collection efficiency, complaint resolution rates — all formatted.
See what matters, when it matters
Leakage Intelligence Heatmap
All reported leakages plotted on an interactive map with severity and status filters. At a glance, managers see which zones have the highest infrastructure risk — enabling proactive maintenance planning.
- Heatmap view with density clustering
- Filter by status: reported, assigned, in progress, repaired
- Drill into individual leakage details
- Zone-level NRW risk scoring
Revenue Analytics that Drive Action
Track daily collection performance against targets, compare collector efficiency, identify high-debt zones, and forecast month-end collection rates — all in one dashboard screen.
- Daily and cumulative collection vs. target charts
- Collector performance league table
- Zone-by-zone debt concentration map
- Month-end forecast with confidence range
Live Technician Tracking Map
Every CT Fundi technician appears as a live dot on the map. Supervisors see who is active, who is idle, and who is closest to the next urgent job — enabling instant dispatch decisions without phone calls.
- Real-time GPS updates on the map
- Status: active, idle, off-shift
- Movement history playback
- Nearest technician suggestion for urgent repairs
Every level of utility management
Utility Managers
Oversee daily operations across billing, field ops, leakage, and customer service from a single view.
Supervisors
Monitor team performance, SLA compliance, and real-time task status for field and collection teams.
Executives
Board-level KPI dashboards: revenue efficiency, NRW trends, customer satisfaction, and expansion readiness.
Analysts
Data export, custom date range reports, zone-level drill-down, and EWURA compliance reporting.
The Dashboard connects everything
The Web Dashboard is the central intelligence hub — every mobile app feeds data into it in real time.