Amanzi
"Report. Track. Save Water."
Amanzi puts water utility services directly in the hands of customers — from checking bills to reporting leakages to tracking complaints, all from a single offline-capable app in English or Swahili.
Everything a customer needs, in one app
Account & Billing
Check balances, view itemised bills with tariff breakdowns, access full payment history and download receipts.
Smart Payment Guidance
Step-by-step guides for M-Pesa, Tigo Pesa, Airtel Money, and bank transfers — with control number generation.
Water Schedule Intelligence
Weekly water availability calendar with countdown timers and real-time push notifications for schedule changes.
Leakage Reporting
Report leakages with GPS location, photos, and severity level. Track repair status by reference number in real time.
Complaint Management
File complaints (no water, billing, meter, pressure), track status updates, view resolution notes, and rate service quality.
Engagement & Gamification
Earn XP, maintain streaks, unlock badges, and track community impact — leakages reported, water saved.
Built for real customer needs
Transparent Billing at a Glance
Customers no longer need to visit the utility office to understand their bill. Every charge — water units, service fees, sewer charges — is itemised and explained clearly in the app.
- Itemised bill breakdown with tariff tier explanations
- Full payment history with downloadable receipts
- Consumption trend charts (monthly usage over time)
- Outstanding balance and arrears with payment urgency indicators
Know Exactly When Water Is Coming
No more guessing or calling the utility. Amanzi's water schedule intelligence gives customers their zone's weekly water availability — with countdown timers and instant notifications when schedules change.
- Weekly water schedule calendar by zone
- Live countdown to next water supply
- Push notification for schedule changes and outages
- Historical schedule patterns for planning
Turn Every Customer Into a Field Sensor
Customers become the utility's eyes on the ground. With a few taps they can report leakages with GPS location and photos — reducing the time-to-repair and minimising non-revenue water losses.
- One-tap leakage reporting with auto GPS capture
- Photo attachment for visual evidence
- Real-time repair status updates by reference number
- Community leakage map showing nearby reports
Designed for all customer types
Domestic Customers
Households managing monthly water bills and reporting local leakages in their neighbourhood.
Commercial Customers
Shops, restaurants, and small businesses tracking consumption and managing payment schedules.
Industrial Customers
Factories and large institutions with high usage needing detailed consumption analysis.
Institutional Customers
Schools, hospitals, and government buildings with complex billing and multi-account needs.
How Amanzi Connects
Amanzi is fully integrated with the CollectTech backend and the rest of the ecosystem.
Leakage reports from Amanzi automatically create tasks in CT Fundi. Complaints are tracked on the Web Dashboard. Billing data syncs in real time.